Frequently Asked Questions
1. Is the device weather-resistant?
Water-resistant—designed for outdoor use. Do not immerse in water.
2. is there a monthly service?
Free for up to 3 tanks per user. One-time purchase, with optional monthly or yearly plans for advanced features.
3. What if I don’t have internet access?
Works with built-in cellular connectivity—no Wi-Fi required.
4. What happens to my data?
We don’t share your data without your consent. See our Terms & Privacy Policy for details.
5. How accurate are the propane level readings?
Our system delivers a 2–3% margin of error. For best accuracy, follow setup instructions and select the correct tank model, brand, and capacity.
6. Can I monitor multiple propane tanks at once?
Yes—monitor and manage multiple propane tanks from the app.
7. How long do the device’s batteries last?
Battery life varies by usage and battery type. Typical lifespan is 1–5 years for residential use and several months up to 1 year for industrial use. Frequent level changes may reduce battery life.
8. What is the device warranty?
12-month warranty covering manufacturing defects only.
9. Does the device work in extreme temperatures?
Operates in temperatures from 5°F to 130°F.
10. Can I track my refills?
Take it anywhere—fully portable and easy to move.